Evaluation sheet
Your opinion is important to us!
In order to make the counseling service offered by the Family Services Office more effective, we would kindly ask you to help us by evaluating the service you received.
Thank you!
Your Family Services Office

1The Counseling Service

1.1


1.2


1.3 I received advice:


1.4 I received advice in:


2Visibility of the Family Services Office/ Appointment Scheduling

2.1 How did you become aware of the counseling service offered by the Family Services Office?


2.2 I chose the following option for being advised by the Family Services Office:


3Waiting Time

3.1

In my opinion, the waiting period between my enquiry and the counseling appointment was adequate.

applies completely

does not apply


 

3.2

In my opinion, the waiting time during the consultation hours was adequate.

applies completely

does not apply


 

4Satisfaction with the consultation

4.1

In my opinion, the atmosphere during the consultation was friendly and inviting.

applies completely

does not apply


 

4.2

The counselors informed me in such a way that I understood the content of what they were saying.

applies completely

does not apply


 

4.3

The matter of concern to me was resolved during the counseling session.

applies completely

does not apply


 

4.4

The counselors recommended other places for me to go for further help.

applies completely

does not apply


 

5Overall Assessment

5.1

I am satisfied on the whole with the consultation.

applies completely

does not apply


 

5.2

I will contact the counseling service again in the future.

applies completely

does not apply


 

5.3

I will recommend the counseling service.

applies completely

does not apply


 

6Personal details

6.1Sex:

6.2

2


7Employment Status

7.1Your employment status:

7.2In which field/ subject area/ faculty are you employed?

8Student Status

8.1Faculty:

8.2


9Further remarks

9.1